Tiho Dental
According to our open methodology, this clinic scored 57.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #6 of 11 ranked clinics · Last checked: 25 August 2026
57.8/100
Positions by Rating Profile
- Overall Transparency & Trust#657.8/100
- Best for Expats#656.5/100
- Best for Dental Implants#554.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#639.8/100
- Best English-speaking Clinics#660.2/100
- Best for Families / Children#464.2/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Implant page: local anaesthetic only; no GA/sedation mentioned elsewhere on site. [tiho-dental-sedation]
Summary
General and family dental clinic near Masjid Jamek LRT in central Kuala Lumpur, open daily. Lists three named dentists with qualifications and offers implants, orthodontics, oral surgery, paediatric care and imaging.
Strengths
- Information Transparency: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 1.5 of 8 verifiable points (missing: mentioned for: best dentist Kuala Lumpur; mentioned for: English speaking dentist Kuala Lumpur; mentioned for: dental implants Kuala Lumpur; mentioned for: emergency dentist Kuala Lumpur; mentioned for: Kuala Lumpur dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
15 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [tiho-dental-refresh] | 6/6 |
| ✓ | Google review volume [tiho-dental-refresh] | 3/3 |
| ✓ | Review recency [tiho-dental-refresh] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to Google reviews: 3 of the 10 reviews read carry an owner reply, the latest dated 2026-01-10. [tiho-dental-deepen] | 2/2 |
| ✗ | No recurring complaints Three of the five lowest-rated Google reviews (all 2025) describe a painful or rough scaling and polishing; 1–2★ are 1.6 % of 2,189 ratings (1★ 33 / 2★ 1). [tiho-dental-deepen] | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s2] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Tiho Dental Kuala Lumpur" and "Tiho Dental" (2026-10-02); the clinic's site does not link to TripAdvisor. [tiho-dental-presence] [tiho-dental-presence-2] [tiho-dental-presence-3] | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner, Hotfrog or Trustpilot (checked 2026-10-02). [tiho-dental-platforms-2] [tiho-dental-platforms-3] [tiho-dental-platforms-4] [tiho-dental-platforms-5] [tiho-dental-platforms-6] [tiho-dental-platforms-7] [tiho-dental-platforms-8] [tiho-dental-platforms-9] [tiho-dental-platforms-10] | 0/0.5 |
Medical Infrastructure
11.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
6 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
1.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Kuala Lumpur", "English speaking dentist Kuala Lumpur", "dental implants Kuala Lumpur", "emergency dentist Kuala Lumpur", "Kuala Lumpur dental clinic for expats".
| ✗ | Mentioned for: best dentist Kuala Lumpur [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Kuala Lumpur [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Kuala Lumpur [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Kuala Lumpur [sq] | 0/1 |
| ✗ | Mentioned for: Kuala Lumpur dental clinic for expats [sq] | 0/1 |
| ✗ | Structured data on website No Dentist, MedicalBusiness, LocalBusiness, Organization or MedicalClinic markup: the home page and 1 service page carry only WebPage, BreadcrumbList, WebSite, ListItem, SearchAction markup. [tiho-dental-site] [tiho-dental-site-2] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr Chan [s1] [tiho-dental-lic] [tiho-dental-mdc-reg] | Dental Implantology and Prosthodontics | 7320 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a dental surgeon (checked 30 September 2026). |
| Dr Choo [s1] [tiho-dental-lic] [tiho-dental-mdc-reg] | Prosthodontics and Paediatric Dentistry | 11909 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a dental surgeon (checked 30 September 2026). |
| Dr Eugene [s1] [tiho-dental-lic] [tiho-dental-mdc-reg] | Orthodontics | ORT00259 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a registered dental specialist (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: No suspicious review patterns
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://tihodental.com.my/ |
|---|---|
| Phone | +6010 2581 285 |
| +6010 2581 285 | |
| https://www.facebook.com/TIHODENTALCLINICKL/ | |
| Google Maps | Map listing |
| Address | Wisma Lau Chung No. 11 & 13, 2nd Floor, Jalan Tun Perak, 50050 Kuala Lumpur |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://tihodental.com.my/ | Clinic website: address, contacts, dentists, services, hours, photos. | 2026-07-12 |
| s2 | https://www.facebook.com/TIHODENTALCLINICKL/ | Official Facebook page presence. | 2026-07-12 |
| sq | search:dentist Kuala Lumpur | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| tiho-dental-refresh | https://www.google.com/maps/place/TIHO+Dental+Clinic+KL+(Open+Every… | Most recent visible reviews dated 1 month and 3 months ago | 2026-08-25 |
| tiho-dental-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | searched: Premise Name='KLINIK PERGIGIAN TIHO', State=WP Kuala Lumpur -> CHAN CHIANG SAN (7320), Dental Surgeon, Principles, registered at Klinik Pergigian Tiho, Wisma Lau Chung, Jalan Tun Perak (matches clinic address); only one 'Chan' registered at this premise. | 2026-08-25 |
| tiho-dental-sedation | https://tihodental.com.my/dental-implant-kl/ | 'The procedure is carried out with the patient under local anaesthetic, which numbs the mouth.' | 2026-08-25 |
| tiho-dental-mdc-reg | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council public register (Search For Practitioner by registration number, State = Wilayah Persekutuan Kuala Lumpur): 7320: Chan Chiang San, dental surgeon; 11909: Choo Yee Ling, dental surgeon; ORT00259: Eugene Yeoh Zhen Herr, orthodontics. | 2026-09-30 |
| tiho-dental-platforms-2 | https://www.whatclinic.com/dentists/malaysia/kuala-lumpur | WhatClinic: its Kuala Lumpur dentist listing read page by page (14 pages, 172 clinics of the 190 it announces, nearby areas included), checked against its profile sitemaps (280 dentist profiles in Malaysia, 102 in Kuala Lumpur; the 8 not shown in the listing opened one by one); the profile addresses built from its name (tiho-dental, tiho-dental-clinic, klinik-pergigian-tiho, tiho-dental-clinic-kuala-lumpur) do not exist: no profile for Tiho Dental and none at its address (checked 2026-10-02) | 2026-10-02 |
| tiho-dental-platforms-3 | https://www.dentaldepartures.com/dentists/malaysia | Dental Departures: its clinic search for Malaysia (63 clinics, 23 of them in Kuala Lumpur) and a search by the clinic's name, read 2026-10-02: no listing for Tiho Dental | 2026-10-02 |
| tiho-dental-platforms-4 | https://us-uk.bookimed.com/clinics/country=malaysia/direction=denti… | Bookimed: its Malaysia dentistry listing and its full clinic sitemap (2,127 clinic pages), read 2026-10-02: no page for Tiho Dental | 2026-10-02 |
| tiho-dental-platforms-5 | https://www.mymeditravel.com/dentistry-clinics-in-malaysia | MyMediTravel: its list of dentistry clinics in Malaysia (25 clinics on 3 pages), read 2026-10-02: Tiho Dental is not among them | 2026-10-02 |
| tiho-dental-platforms-6 | https://www.erufucare.com/sitemap.xml | Erufu Care (Malaysian clinic review site): its clinic sitemaps (416 clinic pages), read 2026-10-02: no page for Tiho Dental | 2026-10-02 |
| tiho-dental-platforms-7 | https://hospitalexaminer.com/countries/malaysia/kuala-lumpur/ | Hospital Examiner: its list of health facilities in Kuala Lumpur (427 facility pages), read 2026-10-02: no page for Tiho Dental | 2026-10-02 |
| tiho-dental-platforms-8 | https://www.hotfrog.com.my/search/kuala%20lumpur/tiho | Hotfrog Malaysia: search for "tiho" in Kuala Lumpur and in Malaysia, read 2026-10-02: no listing for Tiho Dental | 2026-10-02 |
| tiho-dental-platforms-9 | https://www.trustpilot.com/review/tihodental.com.my | Trustpilot: no company page for tihodental.com.my (page not found, checked 2026-10-02) | 2026-10-02 |
| tiho-dental-platforms-10 | https://safetywing.com/nomad-care-map/malaysia/kuala-lumpur_federal… | SafetyWing Nomad Care Map: the page for Tiho Dental Clinic named in search results now answers "page not found" (checked 2026-10-02) | 2026-10-02 |
| tiho-dental-presence | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Tiho%20D… | TripAdvisor's own type-ahead search for "Tiho Dental Kuala Lumpur", read 2026-10-02: 12 results (destinations, attractions and businesses, hotels), none of them this clinic | 2026-10-02 |
| tiho-dental-presence-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Tiho%20D… | TripAdvisor's own type-ahead search for "Tiho Dental", read 2026-10-02: 12 results (attractions and businesses, hotels), none of them this clinic | 2026-10-02 |
| tiho-dental-presence-3 | https://tihodental.com.my/ | The clinic's own website, home page read 2026-10-02: no link to TripAdvisor | 2026-10-02 |
| tiho-dental-site | https://tihodental.com.my/ | Home page HTML read 2026-10-02: JSON-LD types WebPage, BreadcrumbList, WebSite, ReadAction, ListItem, SearchAction, EntryPoint, PropertyValueSpecification; none is a business type; no microdata | 2026-10-02 |
| tiho-dental-site-2 | https://tihodental.com.my/dental-implant-kl/ | Service page HTML read 2026-10-02: JSON-LD types WebPage, BreadcrumbList, WebSite, ReadAction, ListItem, SearchAction, EntryPoint, PropertyValueSpecification; none is a business type; no microdata | 2026-10-02 |
| tiho-dental-deepen | https://www.google.com/maps?cid=10004891179289614027&hl=en | Google listing "TIHO Dental Clinic KL (Open Everyday) | Dentist Kuala Lumpur | Klinik Gigi KL" (Dental clinic, Dentist), read 2026-10-02 in two review orders (newest, lowest-rated first): 4.9 from 2,189 reviews (1★ 33 / 2★ 1 / 3★ 1 / 4★ 31 / 5★ 2123); 10 distinct reviews read, dated 2022-09-25 to 2026-09-29; owner replies on 3 of them | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Read 10 of the clinic's Google reviews on 2026-10-02: the owner replies to reviews, a repeated complaint is recorded. |
| 2026-10-02 | Website structure read on 2026-10-02: no business structured data found. |
| 2026-10-02 | Online presence checked 2026-10-02: no TripAdvisor listing found. |
| 2026-10-02 | Other review platforms re-checked on 2026-10-02: the dentalclinicclosetome.my page it rested on shows the clinic's Google reviews and rating rather than reviews of its own, and no profile for Tiho Dental was found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner or Hotfrog; "reviewed on other platforms" changed from yes to no. |
| 2026-09-17 | Aligned with the clinic's entry on malaysiadentalrating.com: recorded General anaesthesia / deep sedation (sleep dentistry) (no) from sources read on 2026-08-25. |
| 2026-09-07 | opaque_prices flag removed under methodology v1.4.0 (no evidence of bait/opacity; non-publication is scored by price criteria). |
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council (MDC) Search For Practitioner registry: confirmed Klinik Pergigian Tiho as a registered MDC premise at the clinic's exact address, and matched all 3 named doctors (Dr Chan, Dr Choo, Dr Eugene) to individual MDC registration numbers. No separate clinic/establishment licence number is published by MDC. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, clinic open; recorded first-time Google rating 4.9 (2,118 reviews), Maps URL and pin coordinates. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.