Kuala Lumpur International Dental Centre (KLIDC)
According to our open methodology, this clinic scored 59.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #5 of 11 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#559.4/100
- Best for Expats#558/100
- Best for Dental Implants#456.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#540.4/100
- Best English-speaking Clinics#561.5/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/GA info found on klidc.com.my
Summary
Dental group established in 2008 with flagship on Jalan Yap Kwan Seng plus Ampang, Bukit Bintang and Subang Jaya branches and an in-house lab. Names several specialists and offers implants, oral surgery, laser dentistry and 3D imaging.
Strengths
- Information Transparency: 18 of 20 points.
- Medical Infrastructure: 12 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist Kuala Lumpur; mentioned for: English speaking dentist Kuala Lumpur; mentioned for: dental implants Kuala Lumpur; mentioned for: emergency dentist Kuala Lumpur; mentioned for: Kuala Lumpur dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [klidc-kl-international-dental-centre-refresh] | 5/6 |
| ◐ | Google review volume [klidc-kl-international-dental-centre-refresh] | 2.5/3 |
| ◐ | Review recency [klidc-kl-international-dental-centre-refresh] | 1.5/3 |
| ✓ | Clinic responds to reviews The owner replies to Google reviews: 8 of the 10 reviews read carry an owner reply, the latest dated 2026-08-24. [klidc-kl-international-dental-centre-deepen] | 2/2 |
| ? | No recurring complaints | 0/2 |
| ✓ | No suspicious review patterns 10 Google reviews read (2018-11-29 to 2026-10-01): no burst of five-star ratings (at most 1 on one day), no repeated wording; accounts hold 1-61 reviews, 1 single-review. [klidc-kl-international-dental-centre-deepen] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Kuala Lumpur International Dental Centre" and "KLIDC" (2026-10-02); the clinic's site does not link to TripAdvisor. [klidc-kl-international-dental-centre-presence] [klidc-kl-international-dental-centre-presence-2] [klidc-kl-international-dental-centre-presence-3] | 0/0.5 |
| ✓ | Other review platforms Has its own WhatClinic profile with 3 patient reviews (4.3). [klidc-kl-international-dental-centre-platforms] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Kuala Lumpur", "English speaking dentist Kuala Lumpur", "dental implants Kuala Lumpur", "emergency dentist Kuala Lumpur", "Kuala Lumpur dental clinic for expats".
| ✗ | Mentioned for: best dentist Kuala Lumpur [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Kuala Lumpur [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Kuala Lumpur [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Kuala Lumpur [sq] | 0/1 |
| ✗ | Mentioned for: Kuala Lumpur dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website Home page HTML carries JSON-LD of schema.org type Organization. [klidc-kl-international-dental-centre-site] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr Low Soo Huat [s1] [klidc-kl-international-dental-centre-lic] [klidc-kl-international-dental-centre-mdc-reg] | Restorative & Cosmetic Dentistry | 3140 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a dental surgeon (checked 30 September 2026). |
| Prof. Dr. Khoo Suan Phaik [s1] [klidc-kl-international-dental-centre-lic] [klidc-kl-international-dental-centre-mdc-reg] | Oral Medicine & Oral Pathology | OPO 0010 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a registered dental specialist (checked 30 September 2026). |
| Dato' Dr. Syazlli Nazreen [s1] [klidc-kl-international-dental-centre-lic] [klidc-kl-international-dental-centre-mdc-reg] | Dental Surgery | 3189 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a dental surgeon (checked 30 September 2026). |
| Dr. Shirleen Wong [s1] [klidc-kl-international-dental-centre-lic] [klidc-kl-international-dental-centre-mdc-reg] | Dental Surgery | 3556 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a dental surgeon (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: No recurring complaints
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.klidc.com.my/ |
|---|---|
| Phone | +603-2162 5555 |
| +6012-4567 216 | |
| https://www.facebook.com/klidcmy | |
| Google Maps | Map listing |
| Address | No. 33, 2nd Floor, Jalan Yap Kwan Seng, 50450 Kuala Lumpur (flagship; multiple branches) |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.klidc.com.my/ | Clinic website: branches, contacts, specialists, services, hours. | 2026-07-12 |
| sq | search:dentist Kuala Lumpur | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| klidc-kl-international-dental-centre-refresh | https://www.google.com/maps/place/KLIDC+Kuala+Lumpur+International+… | Most recent visible customer review dated 4 months ago | 2026-08-25 |
| klidc-kl-international-dental-centre-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | searched: Practitioner Name='KHOO SUAN PHAIK' -> KHOO SUAN PHAIK (OPO 0010), Oral Pathology and Oral Medicine (matches clinic site's 'Oral Medicine & Oral Pathology'); MDC's registered principal premise for this practitioner is IMU Oral Health Centre, Bukit Jalil, Kuala Lumpur -- not KLIDC's Jalan Yap Kwan Seng address. Name and specialization match exactly; registered premise differs from the clinic's own listing. | 2026-08-25 |
| klidc-kl-international-dental-centre-mdc-reg | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council public register (Search For Practitioner by registration number, State = Wilayah Persekutuan Kuala Lumpur): 3140: Low Soo Huat, dental surgeon; OPO 0010: Khoo Suan Phaik, oral pathology and oral medicine; 3189: Syazlli Nazreen B Mohd Yunus, dental surgeon; 3556: Shirleen Wong, dental surgeon. | 2026-09-30 |
| klidc-kl-international-dental-centre-platforms | https://www.whatclinic.com/dentists/malaysia/kuala-lumpur/kuala-lum… | WhatClinic clinic profile "Kuala Lumpur International Dental Centre", 33 Jalan Yap Kwan Seng, 50450 Kuala Lumpur: 3 reviews, rating 4.3 (checked 2026-10-01) | 2026-10-01 |
| klidc-kl-international-dental-centre-presence | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Kuala%20… | TripAdvisor's own type-ahead search for "Kuala Lumpur International Dental Centre", read 2026-10-02: 12 results (attractions and businesses, hotels), none of them this clinic | 2026-10-02 |
| klidc-kl-international-dental-centre-presence-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=KLIDC | TripAdvisor's own type-ahead search for "KLIDC", read 2026-10-02: no results | 2026-10-02 |
| klidc-kl-international-dental-centre-presence-3 | https://www.klidc.com.my/ | The clinic's own website, home page read 2026-10-02: links to its Facebook page, no link to TripAdvisor | 2026-10-02 |
| klidc-kl-international-dental-centre-site | https://www.klidc.com.my/ | Home page HTML read 2026-10-02: JSON-LD block with @type Organization (alongside WebPage, ImageObject, BreadcrumbList, WebSite) | 2026-10-02 |
| klidc-kl-international-dental-centre-deepen | https://www.google.com/maps?cid=2508244185384802057&hl=en | Google listing "KLIDC Kuala Lumpur International Dental Centre (HQ)" (Dental clinic, Cosmetic dentist, Dental implants provider, Dentist, Orthodontist, Periodontist, Teeth whitening service), read 2026-10-02 in two review orders (newest, lowest-rated first): 4.6 from 378 reviews (1★ 29 / 2★ 6 / 3★ 1 / 4★ 18 / 5★ 324); 10 distinct reviews read, dated 2018-11-29 to 2026-10-01; owner replies on 8 of them | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Read 10 of the clinic's Google reviews on 2026-10-02: the owner replies to reviews, no suspicious review pattern. |
| 2026-10-02 | Website structure read on 2026-10-02: business structured data found. |
| 2026-10-02 | Online presence checked 2026-10-02: no TripAdvisor listing found. |
| 2026-09-07 | opaque_prices flag removed under methodology v1.4.0 (no evidence of bait/opacity; non-publication is scored by price criteria). |
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council (MDC) Search For Practitioner registry: confirmed the clinic's Malay-language registered premise name 'Pusat Pergigian Antarabangsa Kuala Lumpur' at the clinic's exact address, and matched all 4 named doctors to individual MDC registration numbers (one, Prof. Dr. Khoo Suan Phaik, shows a different registered principal premise -- IMU Oral Health Centre -- than KLIDC). No separate clinic/establishment licence number is published by MDC. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website, address and phone unchanged, clinic open; recorded first-time Google rating 4.6 (377 reviews), Maps URL and pin coordinates. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
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