Kuala Lumpur International Dental Centre (KLIDC)
According to our open methodology, this clinic scored 51.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 11 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#451.3/100
- Best for Expats#450.5/100
- Best for Dental Implants#549/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#434.2/100
- Best English-speaking Clinics#454/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/GA info found on klidc.com.my
Summary
Dental group established in 2008 with flagship on Jalan Yap Kwan Seng plus Ampang, Bukit Bintang and Subang Jaya branches and an in-house lab. Names several specialists and offers implants, oral surgery, laser dentistry and 3D imaging.
Strengths
- Information Transparency: 18 of 20 points.
- Medical Infrastructure: 12 of 15 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 1.5 of 6.5 verifiable points (missing: mentioned for: best dentist kuala lumpur; mentioned for: english speaking dentist kuala lumpur; mentioned for: dental implants kuala lumpur; mentioned for: emergency dentist kuala lumpur; mentioned for: kuala lumpur dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed [s1] | 0/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✗ | Consultation price listed [s1] | 0/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [klidc-kl-international-dental-centre-refresh] | 5/6 |
| ◐ | Google review volume [klidc-kl-international-dental-centre-refresh] | 2.5/3 |
| ◐ | Review recency [klidc-kl-international-dental-centre-refresh] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s1] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients Name and positioning as an international dental centre. [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours Flagship Mon-Sat 10:00-19:00, Sun 10:00-14:00. [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Kuala Lumpur", "English speaking dentist Kuala Lumpur", "dental implants Kuala Lumpur", "emergency dentist Kuala Lumpur", "Kuala Lumpur dental clinic for expats".
| ✗ | Mentioned for: best dentist Kuala Lumpur [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Kuala Lumpur [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Kuala Lumpur [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Kuala Lumpur [sq] | 0/1 |
| ✗ | Mentioned for: Kuala Lumpur dental clinic for expats [sq] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr Low Soo Huat [s1] [klidc-kl-international-dental-centre-lic] | Restorative & Cosmetic Dentistry | 3140 (Malaysian Dental Council, Dental Surgeon, Principles) |
| Prof. Dr. Khoo Suan Phaik [s1] [klidc-kl-international-dental-centre-lic] | Oral Medicine & Oral Pathology | OPO 0010 (Malaysian Dental Council, Oral Pathology and Oral Medicine, Principles) |
| Dato' Dr. Syazlli Nazreen [s1] [klidc-kl-international-dental-centre-lic] | Dental Surgery | 3189 (Malaysian Dental Council, Dental Surgeon, Principles) |
| Dr. Shirleen Wong [s1] [klidc-kl-international-dental-centre-lic] | Dental Surgery | 3556 (Malaysian Dental Council, Dental Surgeon, Principles) |
Red Flags
- low Opaque or bait pricing (-2 pts) — No treatment prices published on the website. [s1]
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.klidc.com.my/ |
|---|---|
| Phone | +603-2162 5555 |
| +6012-4567 216 | |
| https://www.facebook.com/klidcmy | |
| Google Maps | Map listing |
| Address | No. 33, 2nd Floor, Jalan Yap Kwan Seng, 50450 Kuala Lumpur (flagship; multiple branches) |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.klidc.com.my/ | Clinic website: branches, contacts, specialists, services, hours. | 2026-07-12 |
| sq | search:dentist Kuala Lumpur | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| klidc-kl-international-dental-centre-refresh | https://www.google.com/maps/place/KLIDC+Kuala+Lumpur+International+… | Most recent visible customer review dated 4 months ago | 2026-08-25 |
| klidc-kl-international-dental-centre-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | searched: Practitioner Name='KHOO SUAN PHAIK' -> KHOO SUAN PHAIK (OPO 0010), Oral Pathology and Oral Medicine (matches clinic site's 'Oral Medicine & Oral Pathology'); MDC's registered principal premise for this practitioner is IMU Oral Health Centre, Bukit Jalil, Kuala Lumpur -- not KLIDC's Jalan Yap Kwan Seng address. Name and specialization match exactly; registered premise differs from the clinic's own listing. | 2026-08-25 |
Change History
| Date | Change |
|---|---|
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council (MDC) Search For Practitioner registry: confirmed the clinic's Malay-language registered premise name 'Pusat Pergigian Antarabangsa Kuala Lumpur' at the clinic's exact address, and matched all 4 named doctors to individual MDC registration numbers (one, Prof. Dr. Khoo Suan Phaik, shows a different registered principal premise -- IMU Oral Health Centre -- than KLIDC). No separate clinic/establishment licence number is published by MDC. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website, address and phone unchanged, clinic open; recorded first-time Google rating 4.6 (377 reviews), Maps URL and pin coordinates. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
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